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甘肃开放大学_管理英语4作业答案
管理英语
4
学校: 甘肃开放大学
问题 1: 1. -_____________________？
- I'd like to have this film developed.
选项:
•
A. What's it
•
B. May I help you
•
C. How are you
答案: May I help you
问题 2: 2. - How did your meeting go yesterday?
- _____________________. It was really frustrating actually.
选项:
•
A. Not so good
•
B. Very good
•
C. Nothing special
答案: Not so good
问题 3: 3. - You have to believe in yourself. No one else will, if you don't.
- _____________________. Confidence is really important.
选项:
•
A. It's not my cup of tea
•
B. I don't think so
•
C. I couldn't agree more
答案: I couldn't agree more
问题 4: 4. - This is a really lively party. There is a great atmosphere, isn't there?
- _____________________. The hosts know how to host a party.
选项:
•
A. Don't worry
•
B. Yes, indeed
•
C. No, there isn't
答案: Yes, indeed
问题 5: 5. - Could you give us a speech on management functions some day this week?
-_____________________.
选项:
•
A. That's a good idea
•
B. No, I already have plans
•
C. I'd love to, but I'm
busy this week
答案: I'd love to, but I'm busy this week
问题 6: 6. I'd like to know _____ the forces for change come from.
选项:
•
A. where
•
B. who
•
C. that
答案: where
问题 7: 7. Keep a _____ attitude and don't let yourself drown in uncertainty.
选项:
•
A. negative
•
B. pos
itive
•
C. neutral
答案
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问题 8: 8. Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.
选项:
•
A. reform
•
B. reproduce
•
C. reduce
答案
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问题 9: 9. In competitive markets, leaders are under increased ________ to maintain a positive work culture.
选项:
•
A. pressure
•
B. pleasure
•
C. presence
答案
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问题 10: 10. The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.
选项:
•
A. these
•
B. those
•
C. which
答案
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问题 11: 11. Until a strategic plan is ___________, it has no real value.
选项:
•
A. put into effect
•
B. put into use
•
C. put into production
答案
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问题 12: 12. Controlling involves ______ achievement against established objectives and goals.
选项:
•
A. meeting
•
B. meaning
•
C. measuring
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问题 13: 13. __________ he was exhausted, he kept on working.
选项:
•
A. If
•
B. Although
•
C. Even if
答案
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问题 14: 14. Self-esteem needs might include the ______ from a workplace.
选项:
•
A. rewards
•
B. rewarded
•
C. rewarding
答案
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问题 15: 15. Please ______ your hand if you have any question at all.
选项:
•
A. raise
•
B. rise
•
C. arise
答案
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问题 16: 16. If it ______up to me, I'd love for everyone to come in at noon.
选项:
•
A. was
•
B. is
•
C. were
答案
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问题 17: 17. An employee may express their different understanding and, at the same time, a willingness to ________ any constructive suggestions.
选项:
•
A. comply with
•
B. complete
•
C. compose
答案
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问题 18: 18. Employees have ________ to all company information, adding a sense of trust, and employees and leaders work together to solve problems.
选项:
•
A. accident
•
B. a
ccent
•
C. access
答案
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问题 19: 19. Learning new things has always been a great ______ for me.
选项:
•
A. motivator
•
B. movement
•
C. motor
答案
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问题 20: 20. All of the tables and chairs ____________ away.
选项:
•
A. had stored
•
B. had
been stored
•
C. stored
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问题 21: 21. A team of about 35 employees had come together for a team-building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon. Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.
In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually”.
Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.
1. What was the purpose of holding this team-building event?
A. Helping the employees become more concentrated on their work.
B. Making the team members know how to cooperate with each other.
C. Building up team morale.
2. Where was the event held?
A. In a restaurant.
B. In a coffee shop.
C. In a classroom.
3. About how many team members were out of the second round of the activity?
A. 30.
B. 35.
C. 5.
4. Which statement below is correct about the event?
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked to find the balloon with their name on it.
C. In the third round, everybody had their own balloon within 2 minutes.
5. What was the event going to teach these employees?
A. Cooperating with other members is more efficient when they are working together.
B. Focusing on one's own pursuits is not allowed in the workplace.
C. Failure of teamwork is caused by individuals.
选项:
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问题 22: 22. When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
I'm not averse to retreats, planning sessions, seminars, and team building activities – in fact I lead them – but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
• Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
• Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own – the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
• Build fun and shared occasions into the organization's agenda – hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking, or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
• Use ice breakers and teamwork exercises at meetings – these help team members get to know each other, share details about each other's lives, and have a laugh together.
• Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same t-shirt or hat, putting team member names in a draw for company merchandise, and gift certificates. The only thing limiting you is your imagination.
If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible – together.
1. Team building event is traditionally related to playing games at the resort.
2. The author claims that playing games together is as important as forming teams to solve real work issues and improve real work processes for team building.
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.
4. Ice breaking motivates team members to compete with each other.
5. A good teamwork culture enables individuals to make more efforts together.
选项:
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问题 23: 23. It's important for a CEO to be passionate and enthusiastic, but there's a line of professionalism that must always be maintained.
According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn't have the passion to use the products they work for.
According to the website, part of the leaked letter reads:
“It's been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn't even remember their PayPal passwords. That's unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That's the only way we can make them better, and better.”
“In closing, if you are one of the folks who refused to install the PayPal app or if you can't remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”
While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn't embracing what they make, you need to investigate the root of the problem -- not threaten.
When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it's retreating.
Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:
• Why are you not using the app?
• What is it that we can do to ensure you use our app?
• What do you need from me?
1. A CEO only needs to be passionate and enthusiastic.
2. It is not professional that PayPal CEO blames his employees for not using PayPal or forgetting PayPal passwords.
3. “A one-sided note” refers to the root of PayPal's problem.
4. When faced with internal problems, good executives find the root of a problem in their executive team first.
5. Good executives need to give feedback immediately when they are listening to the staff.
选项:
答案
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问题 24: 1. — Do you know where I can repair my motorcar?
— ____________
选项:
•
A. It's cheap to repair a motorc
ar.
•
B. Around the street corner.
•
C. You drive too fast to damage it.
答案
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问题 25: 2. — Over-the-top? You mean…
— ____________
选项:
•
A. Well, sometimes your co-workers feel that you are too loud.
•
B. No, I don't.
•
C. Thanks a lot.
答案
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问题 26: 3. The workmen want to ________ the number of working hours and to increase pay.
选项:
•
A. delete
•
B. decrease
•
C. depress
答案
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问题 27: 4. A child's character is greatly influenced by his home ________.
选项:
•
A. case
•
B.
environment
•
C. situation
答案
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问题 28: 5. Good work ________ good pay.
选项:
•
A. deserves
•
B. requests
•
C. deserts
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问题 29: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
How to Handle a Bad Performance Review
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
What to Do When Receiving a Bad Performance Review
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
What to Do After Receiving a Bad Performance Review
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
Ways to Improve a Bad Performance Review
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示：通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad performance review?
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review?
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3. What should you do if you do not agree with the bad performance review?
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4. How do you improve a bad performance review?
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5. Why should we understand the cause of a bad performance review?
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
选项:
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问题 30: 1. —I'm going to Beijing for a few days.
— _______. I wish I could go with you.
选项:
•
A
. It doesn't matter
•
B. Forget it
•
C. I really envy you
答案
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问题 31: 2. — Which of these hats do you want?
— _______ . Either will do.
选项:
•
A. I don't mind
•
B. No problem
•
C. Go ahead
答案
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问题 32: 3. She is very adaptive and soon adapted ______ to the campus life.
选项:
•
A. with
•
B. to
•
C. as
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问题 33: 4. Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.
选项:
•
A. reform
•
B. reproduce
•
C. reduce
答案
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问题 34: 5. _____the deepening of China's economic reforms, there is greater cooperation and interdependence between the private and the public sector.
选项:
•
A. With
•
B. As well as
•
C. For the sake of
答案
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问题 35: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Jack Welch Leading Organizational Change at GE
When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 45. At that time, GE had a very complex organizational structure with considerably bureaucratic rules.
One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.
The restructuring was followed by changing the organizational culture and the managerial styles of GE's managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (会议主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.
Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company's performance.
Jack Welch was personally involved in developing managers at GE's training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.
操作提示：正确选T，错误选F。
Jack Welch retired at the age of 65.
2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.
3. If the business could not meet Welch's change requirements, its manager had 3choices.
4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.
5. The Work Out lasted a week.
选项:
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问题 36: 7. — Can I have three days off next week, Mr. Smith?
— _____. I can manage without you.
选项:
•
A. I'm afraid not
•
B. Of course
•
C. It depends
答案
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问题 37: 8. — If you don't believe in yourself, no one else will.
— _____. Confidence is really important.
选项:
•
A. That's not the point
•
B. I don't
think so
•
C. I couldn't agree more
答案
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问题 38: 9. By the end of the year, the sales plan for the next year______.
选项:
•
A. will be made
•
B. will have been made
•
C. have been made
答案
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问题 39: 10. 二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) from the chest down, to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.
Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of had been received and sorted. As , we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and . These letters, we realized, had to be shared. And so here we offer one of them to you.
选项:
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问题 40: 1. — Have you already paid? What's my share of the bill？
— _________. It wasn't very much.
选项:
•
A. It's my share
•
B. None of your business
•
C. Don't worry about it
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问题 41: 2. — The Auto Show in the City Stadium has been canceled.
— Oh, no！_________
选项:
•
A. What a pity!
•
B. It doesn't matter!
•
C. It's not interesting at all!
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问题 42: 3. The reason _____ he was absent from class yesterday was that he was ill and hospitalized.
选项:
•
A. for
•
B. why
•
C. that
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问题 43: 4. _____ there is smoke, there is fire.
选项:
•
A. If
•
B. When
•
C. Where
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问题 44: 5. ______ the importance of English, we should put more effort into it and try to learn it well.
选项:
•
A. Given
•
B. Giving
•
C. Gave
答案
:
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问题 45: 6. 二、听力理解：听录音，判断正误（共50分）。
请听录音： unit7tl.mp3
操作提示：正确选“T”，错误选“F”。
1.Two different corporate cultures are discussed in the dialog.
2. Melinda's company also has a creative culture.
3. According to Jack, the important thing is to hire the right employees in the first place.
4. In a creative culture teamwork is not encouraged.
5. A creative culture is better than a collaborative culture.
选项:
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发表于 2025-4-11 17:41:46
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