南开本部20春学期(1603091703)《酒店信息技术管理(一)(二)(EI双语)》在线作业

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发表于 2020-5-10 16:05:19 | 显示全部楼层 |阅读模式
奥鹏】-[南开大学(本部)]20春学期(1603、1609、1703)《酒店信息技术管理(一)(二)(EI双语)》在线作业
试卷总分:100    得分:100
第1,选择计算机系统时,下列顺序正确的是(     )
A、分析信息需求、收集销售信息、建立系统需求、确定硬件配置
B、分析信息需求、建立系统需求、收集销售信息、确定硬件配置
C、分析信息需求、建立系统需求、确定硬件配置、收集销售信息
D、收集销售信息、分析信息需求、建立系统需求、确定硬件配置
正确答案:


第2题,A hotel property selected to receive reservation requests after chain properties have exhausted room availabilities in a geographic region is called(   )
A、planned facility
B、overrun facility
C、standard facility
D、underrun facility
正确答案:


第3题,能够提供对于细分市场实现有效预测非常重要的信息的报告是?(   )
A、每周摘要报告
B、预订拒绝报告
C、市场细分报告
D、房态跟踪表
正确答案:


第4题,A kind of key that used to maintain the price, descriptor, department, tax and inventory status of a menu item is (   )
A、modifier key
B、settlement key
C、preset key
D、PLU key
正确答案:


第5题,支持显示信息屏幕的POS订单录入设备是(   )
A、OCR终端
B、无线终端
C、磁卡终端
D、触摸屏终端
正确答案:


第6题,如果有POS系统接口,饭店管理系统在做每日例行更新时,其时间应在餐饮营业和其他的利润中心处于(   )
A、运行营业结束的系统更新时
B、将数据下载至后台计费系统时
C、营业高峰时期
D、已关闭
正确答案:


第7题,A product management application used for evaluating decisions regarding current and future menu pricing, design, and contents is(   )
A、menu mix
B、menu engineering
C、contribution margin
D、menu item
正确答案:


第8题,最可能是饭店系统经理的一个主要责任的是(   )
A、掌握饭店各个职能区域间的相互关系
B、掌握所有已安装系统和网络的硬件部分
C、掌握在饭店中使用的应用软件程序
D、以上所有
正确答案:


第9题,一批连接着远程中央处理器的POS终端组成了(   )
A、电子收款机
B、POS系统
C、电话计费系统
D、辅助顾客服务
正确答案:


第10题,What can managers use to monitor the total sales of beverage products in a single batch?(   )
A、Net sales by time of day report
B、Product usage report
C、Sales by beverage server report
D、Sales by major beverage category report
正确答案:


第11题,下列哪个由自动饮料控制系统生成的报表用于指明由主要饮料类别得出的预计饮料收入的报表?(   )
A、主要饮料类别销售额报表
B、饮料服务员销售报表
C、主要产品销售组合报表
D、每日分时净销售额报表
正确答案:


第12题,In determining the format of the information, if the designated reseller has installed a computer system in another hotel business, the manager may obtain (        )
A、Registration card
B、Billing
C、Customer receipt
D、All above
正确答案:


第13题,下列哪个报告显示了根据销售种类分类的销售总额与每日不同营业阶段的销售额之间的关系(   )
A、营销分类报告
B、每周销售表单
C、菜单项文件
D、销售种类分析报告
正确答案:


第14题,Which of the following establishes a communication process in which data are transferred from related systems?(   )
A、management information system
B、information technology
C、incorporation of expert systems
D、simulation capability
正确答案:


第15题,饭店财务应用软件不包括(   )
A、财务付款模块
B、薪资模块
C、POS模块
D、财务报表模块
正确答案:


第16题,下列计算机化的财务系统的哪个模块可以根据所有打开的发票生成现金需求报告(   )
A、总分类账模块
B、财务报表模块
C、应付账款模块
D、应收账款模块
正确答案:


第17题,Data elements needed to create a folio are referred to as header information. Common header elements could include(   )
A、Guest name
B、Street address
C、Room number
D、All above
正确答案:


第18题,用于联系员工与公司,仅限于公司内部员工使用的Internet技术称为(   )
A、路由器
B、内部网
C、互联网
D、网关
正确答案:


第19题,Which of the following documents is maintained by the Accounts Receivable module in a computerized financial system?(        )
A、invoice register file
B、customer master file
C、employee master file
D、vendor master file
正确答案:


第20题,根据账户的类型列出总分类账账户,包括账户号和账户名的表格是(   )
A、资产负债表
B、利润表
C、试算平衡表
D、账户表
正确答案:


第21题,Functions performed by a PMS guest accounting module include(     )
A、Check-Out
B、Charge Posting
C、Purchasing
D、End-of-Day
正确答案:


第22题,Which of the following statements about external storage devices is correct? (     )
A、A magnetic disk is used to transporting data from one location to another.
B、Hard disks can store larger amounts of information than other forms of disks.
C、Data stored on a hard disk are classified as nonvolatile.
D、Zip disk is a high-capacity form of magnetic disk.
正确答案:


第23题,Which of the following statements is correct? (     )
A、All ELS designs provide a “do not disturb” option for guests
B、ELS produce only one level of master keys
C、Some ELS have safety feature built into them
D、Other types of electronic locks do not require guests to possess keys at all.
正确答案:


第24题,Which of the following statements about room state is incorrect?(        )
A、Sleeper refers to the empty room was mistaken for the status of occupancy.
B、Room status discrepancy refers to the difference between the state of the room, such as cleaning, maintenance and cleaning is waiting to be checked.
C、Non-automated hotel technology instantly updates the status of rooms.
D、Room status can only be determined by booking data, not affected by the ministry of housing data.
正确答案:


第25题,事前成本是一种特殊类型的预测,它基于以下哪几种数据?(     )
A、包括原料、数量和制作过程的标准配方
B、餐馆采购的每个原料项的准确成本
C、可以指出每个项目及其消费份额的计划
D、潜在的食品成本总额
正确答案:


第26题,Which of the following reports is generated by the reservation module? (     )
A、Refusal report
B、Rooms discrepancy report
C、Revenue forecast report
D、Rooms availability report
正确答案:


第27题,Three important aspects of MIS security are (     )
A、Information backup process
B、Anti-virus measures
C、Energy reserve system
D、Information protection
正确答案:


第28题,Which of the following statements about RAM and ROM is correct? (     )
A、ROM stores a permanent control program entered by the computer developer.
B、All data that are entered into the system are temporarily stored in the RAM.
C、ROM is described as nonvolatile memory.
D、As a general rule, the smaller the RAM, the more efficient the data processing.
正确答案:


第29题,Guest-operated devices discussed in the following sections include (     )
A、Self-check-in/self-check–out systems
B、In room entertainment systems
C、In-room vending systems
D、Guest information services
正确答案:


第30题,Which of the following will enable hotel manager to control the behavior of buying and upgrading a computer system? (     )
A、Supplier live demo script
B、Allow dealers to create their own quotation format
C、Design requirements documents
D、Use the same criteria when evaluating your reseller program
正确答案:


第31题,计算机饭店管理系统的预订模块可以在预订记录建立时生成预登记订单。
T、对
F、错
正确答案:


第32题,客房管理模块能够帮助分配客房,不能检查顾客数据。
T、对
F、错
正确答案:


第33题,Point-of-sale system usually contain its own central processing unit.
T、对
F、错
正确答案:


第34题,Room status discrepancy refers to a situation in which the house keeping department’s description of a room’s status differs from the information of front desk.
T、对
F、错
正确答案:


第35题,企业概况图汇编了当前信息系统的各种统计数据。
T、对
F、错
正确答案:


第36题,A softcopy is a copy of a computer-processed message printed on paper.
T、对
F、错
正确答案:


第37题,A gateway provides a means for two incompatible networks to communicate.
T、对
F、错
正确答案:


第38题,用户不能够向计算机的ROM写入信息。
T、对
F、错
正确答案:


第39题,POS终端不具有自己的CPU,而电子收款机包含了独立的计算机系统。
T、对
F、错
正确答案:


第40题,事前成本是将售出菜单项的数目与标准配方成本相乘,得出的潜在的食品成本总额。
T、对
F、错
正确答案:


第41题,The credit cardholder must deposit money in order to give the card value.
T、对
F、错
正确答案:


第42题,选择饮食服务计算机系统时,最容易出现的错误是将选择取决于计算机软件。
T、对
F、错
正确答案:


第43题,One advantage of working with softcopy is that documents which are created and edited by other people can be easily modified.
T、对
F、错
正确答案:


第44题,收入管理是一套需求预测技术,目的是使收入最大化。
T、对
F、错
正确答案:


第45题,支票登记文件保存了所有当前未付和应付发票的目录。
T、对
F、错
正确答案:


第46题,There are three types of data, alpha data, numeric data and alpha numbericdata.
T、对
F、错
正确答案:


第47题,Guestroom control book guides guestroom booking activity by providing the sales office with the minimum number of guestrooms it can sell to groups on a given day.
T、对
F、错
正确答案:


第48题,Postcosting is a special type of forecasting that compares forecasted guest counts with standard menu item recipe costs to yield an index of expense before an actual meal period.
T、对
F、错
正确答案:


第49题,Transient guests, conference attendees, and casual observers alike can access information about the hotel, its outlets, and surrounding attractions from automated guest information services.
T、对
F、错
正确答案:


第50题,一般从产品性能、成本、供应商的商誉三方面评估供应商的方案。
T、对
F、错
正确答案:





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