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江西开放大学_管理英语4作业答案
管理英语
4
学校: 江西开放大学
问题 1: 1. — What are your teammates like?
—_____________
选项:
•
A. They are all warmhearted and helpful.
•
B. They all like sports and games.
•
C. They are all good friends.
答案: They are all warmhearted and helpful.
问题 2: 2. — Will you help me arrange a meeting with Mr. Brown, please?
—_____________
选项:
•
A. No, no way.
•
B. No, I can't.
•
C. Sorry I can't. I have to finish my project right now.
答案: Sorry I can't. I have to finish my project right now.
问题 3: 3. I like to think ______. I am always the one finding new ways to a situation or challenge.
选项:
•
A. inside of the box
•
B. of the box
•
C. outside of the box
答案: outside of the box
问题 4: 4. In high school, I am equally comfortable______as a member of a team and independently.
选项:
•
A. to
work
•
B. working
•
C. work
答案: working
问题 5: 5. I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.
选项:
•
A. to
•
B. with
•
C. for
答案: to
问题 6: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
A Teamwork Game
A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.
In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.
Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.
In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”
Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.
操作提示：通过题目后的下拉选项框选择正确答案。
1. This team building event was aimed at .
A. helping these young, bright and enthusiastic employees become more concentrated on their work
B. making the team members know how to share information or solutions and cooperate with each other
C. building up team morale
2. This event was held in .
A. a self-service restaurant
B. a coffee shop
C. a classroom
3. About how many team members were out of the second round of the activity?
A. 30.
B. 35.
C. 5.
4. Which statement below is correct?
A. In the second round, every one of the team had found their balloons after 15 minutes.
B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.
C. In the third round, everybody had their own balloon with help from others within 2 minutes.
5. What was the event going to teach these employees?
A. Sharing and cooperating with other team members is more efficient when they are working together.
B. Focusing solely on employees' own pursuits is not allowed in workplace.
C. Failure of teamwork is caused by individual.
选项:
答案: B
问题 7: 1. - Will you go on a picnic with us tomorrow？
-_____________________.
选项:
•
A. Yes, but I’ll have English classes
•
B. B. Sorry, I have an appointment with Dr. Bro
wn
•
C. I’m afraid I have no idea
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问题 8: 2. -_____________________？
- I’d like to have this film developed.
选项:
•
A. What’s it
•
B. B. May I help you
•
C. How are you
答案
:
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问题 9: 3. - If you can’t say what you’ve come to say at the meeting, what’s the point?
-_____________________, but I think you might need to change your approach somewhat.
选项:
•
A. I am not sure
•
B. B. I can see that
•
C. I know that
答案
:
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问题 10: 4. - _____________________？
- You might as well write a thank you note.
选项:
•
A. How do you like the rewards
•
B. What do you do with the rewards
•
C. Could you suggest some ways of the rewards
答案
:
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问题 11: 5. - Which of these hats do you want?
-_____________________. Either will do.
选项:
•
A. I don’t mind
•
B. No problem
•
C. Go ahead
答案
:
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问题 12: 6. How do you get your members to ______ as a team?
选项:
•
A. pull apart
•
B. pull up
•
C. pull together
答案
:
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问题 13: 7. It’s about my new role as project coordinator that I’m ______.
选项:
•
A. taking off
•
B. taking on
•
C. taking away
答案
:
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问题 14: 8. As I see it, you should manage—coordinate—the project and ______ the teams needed to complete it successfully.
选项:
•
A. bring
together
•
B. bring in
•
C. bring on
答案
:
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问题 15: 9. Fifty-five percent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.
选项:
•
A. as if
•
B.
even if
•
C. only if
答案
:
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问题 16: 10. The key to successful implementation is clearly _____ the strategy to the whole company.
选项:
•
A. communicating
•
B. communicates
•
C. communicate
答案
:
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问题 17: 11. All of the tables and chairs ____________ away.
选项:
•
A. had stored
•
B. had been stored
•
C. stored
答案
:
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问题 18: 12. Keep a _____ attitude and don’t let yourself drown in uncertainty.
选项:
•
A. negative
•
B. positive
•
C. neutral
答案
:
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问题 19: 13. Google does just that by hosting employee forums every Friday, ________ they discuss the 20 most-asked questions.
选项:
•
A. what
•
B. that
•
C. where
答案
:
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问题 20: 14. ______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.
选项:
•
A.
Standing
•
B. Stand
•
C. Stood
答案
:
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问题 21: 15. He advised that we ________early.
选项:
•
A. are setting out
•
B. set out
•
C. have set out
答案
:
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问题 22: 16. The meaning of “communication” goes a lot _____ than people often think.
选项:
•
A. m
ore
•
B. higher
•
C. deeper
答案
:
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问题 23: 17. Don’t be intimidated by the bad performance review and want to quit the job; ______, learn from it.
选项:
•
A. install
•
B. instant
•
C. instead
答案
:
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问题 24: 18. They weren’t too keen on the idea at first ______ they thought it would mean the business intelligence team being rewarded more than the other departments.
选项:
•
A. because
•
B. if
•
C. why
答案
:
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问题 25: 19. _______ we are more creative while maintaining our collaborative culture, we will work wonders.
选项:
•
A. If
•
B. Whether
•
C. That
答案
:
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问题 26: 20. Concentrate on being _______ and real.
选项:
•
A. distinct
•
B. disastrous
•
C. decisive
答案
:
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问题 27: 21. -This project is too big for me to finish on time.
-_____________________.
选项:
•
A. Please do me a favor
•
B. That is a daydream
•
C. I’ll give you a hand
答案
:
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问题 28: 22. - Don’t worry, Mum. The doctor said it was only a common cold.
-_____________________! I’ll tell Dad there’s nothing serious.
选项:
•
A. What a relief
•
B. How surprising
•
C. I’m so sorry
答案
:
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问题 29: 23. - I think I have made a great mistake.
- I don’t think so. _____________________.
选项:
•
A. You really made
an error
•
B. It’s really terrible
•
C. It’s not your fault
答案
:
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问题 30: 24. - Terribly sorry to interrupt, but may I use your dictionary?
-Yes,_____________________.
选项:
•
A. of course
•
B. it doesn’t matter
•
C. no hurry
答案
:
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问题 31: 25. Even the best continually seek ways to ______ their skills.
选项:
•
A. sharp
•
B. sharpener
•
C. sharpen
答案
:
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问题 32: 26. Say what you mean in ____ few words ____ possible.
选项:
•
A. as…as…
•
B. so…that…
•
C. such…as…
答案
:
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问题 33: 27. You can demonstrate this same principle, ______ on a less dramatic scale.
选项:
•
A. because
•
B. although
•
C. moreover
答案
:
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问题 34: 28. Please ______ your hand if you have any question at all.
选项:
•
A. raise
•
B. rise
•
C. ar
ise
答案
:
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问题 35: 29. Cultural differences ________ four categories: religion, nationality, region, and lifestyle.
选项:
•
A. fall down
•
B. fall off
•
C. C. fall into
答案
:
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问题 36: 30. Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.
选项:
•
A. concerned
•
B. viewed
•
C. known
答案
:
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问题 37: 31. Getting managers to vote on that might turn into “Who’s the most popular?”, ____ could deviate from rewarding the employees on their actual performance.
选项:
•
A. where
•
B. that
•
C. which
答案
:
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问题 38: 32. Make the picture as _____ as you can.
选项:
•
A. clear
•
B. clearer
•
C. clearest
答案
:
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问题 39: 33. ______ his anger the employees called him Mr. Thunder, but they loved him.
选项:
•
A. Due to
•
B. In spite of
•
C. Because
答案
:
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问题 40: 34. ______ employees keep leaving and joining the company, they also retire from time to time leaving empty places in various positions.
选项:
•
A.
Although
•
B. As
•
C. If
答案
:
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问题 41: 35. We’ve asked the stand designers we used before to ____ up with some designs for us.
选项:
•
A. come
•
B. hurry
•
C. get
答案
:
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问题 42: 36. You _____________ an idea for the fun day out activities, and I’ll look into the pay rewards.
选项:
•
A. come up with
•
B. put up with
•
C. catch up with
答案
:
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问题 43: 1. There's no indication that Bulgari intends to the boldness of its designs.
选项:
答案
:
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问题 44: 2. Offer suggestions on how the work while you're away.
选项:
答案
:
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问题 45: 3. You are very enthusiastic and we appreciate that, but ________
选项:
•
A. if you don't complete tasks, you won't get promoted
•
B. many times you don't follow through
•
C. nothing is really getting
done
•
D. sometimes you can be a bit over-the-top. You are too loud, or you tell inappropriate jokes during office hours
•
E. the legwork is really not my style
答案
:
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问题 46: 4. You have a lot of good ideas and you start quite a few different projects, but ________
选项:
•
A. if you don't complete tasks, you won't get promoted
•
B. many times you don't follow through
•
C. nothing is really getting done
•
D. sometimes you can be a bit over-the-top. You are too loud, or you tell inappropriate jokes
during office hours
•
E. the legwork is really not my style
答案
:
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问题 47: 5. All these ideas are just floating around but ________
选项:
•
A. if you don't complete tasks, you won't get promoted
•
B. many times you don't follow through
•
C. nothing is r
eally getting done
•
D. sometimes you can be a bit over-the-top. You are too loud, or you tell inappropriate jokes during office hours
•
E. the legwork is really not my style
答案
:
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问题 48: 6. I come up with concepts and start them, but ________
选项:
•
A. if you don't complete tasks, you won't get promoted
•
B. many times you don't follow through
•
C. nothing is really getting done
•
D. sometimes you can be a bit over-the-top. You are too loud, or you tell inappropriate jokes during office hours
•
E. the legw
ork is really not my style
答案
:
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问题 49: 7. You have a lot of talent, but ________
选项:
•
A. if you don't complete tasks, you won't get promoted
•
B. many times you don't follow through
•
C. nothing is really getting done
•
D. sometimes you can be a
bit over-the-top. You are too loud, or you tell inappropriate jokes during office hours
•
E. the legwork is really not my style
答案
:
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问题 50: 1. What kind of company is Google?_________
选项:
•
A. A medium-sized international company.
•
B. A large gl
obal enterprise.
•
C. A large American company.
答案
:
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问题 51: 2. How does Google motivate its employees?_________
选项:
•
A. Providing a friendly work culture in the company.
•
B. TPromoting the employees to higher job positions.
•
C. Offering entertai
ning equipment in the employees' office.
答案
:
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问题 52: 3. Who founded Google?_________
选项:
•
A. Larry Page and Sergey Brin.
•
B. Karen May.
•
C. Sergey Brin.
答案
:
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问题 53: 4. Google employees have the freedom to _________.
选项:
•
A.
use the totem pole with their colleagues
•
B. spend certain time on their chosen projects
•
C. play bowling with their colleagues at work
答案
:
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问题 54: 5. What is Google's secret to success?_________
选项:
•
A. Encouraging among employees the
aspiration to be No. 1 in the world.
•
B. Paying high salary to the employees and practicing strict management.
•
C. Valuing the happiness of its employees as much as innovating good products.
答案
:
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问题 55: 1. — I think things have been a bit difficult for us the last couple of months.
—__________. We've been working hard, but still getting behind.
选项:
•
A. You're right
•
B. I'm afraid
•
C. I don’t think so
答案
:
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问题 56: 2. — This project is too big for me to finish on time.
—________________.
选项:
•
A. Please do me a favor
•
B. That is a daydream
•
C. I'll give you a hand
答案
:
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问题 57: 3. ______ his anger the employees called him Mr. Thunder, but they loved him.
选项:
•
A. Due to
•
B. In spite of
•
C. Because
答案
:
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问题 58: 4. Even the best continually seek ways to ______ their skills.
选项:
•
A. sharp
•
B. sharpener
•
C. sharpen
答案
:
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问题 59: 5. ______ CEOs spend planning, the more profitable their companies are.
选项:
•
A. The more time
•
B. The more
•
C. The less time
答案
:
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问题 60: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Who Killed Nokia?
Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.
It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.
Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.
The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.
Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.
Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.
Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.
Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”
While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.
操作提示：正确选T，错误选F。
1. Nokia lost the smartphone battle because its technology is not as good as that of Apple.
2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them.
3. Nokia's top managers were too moody to hear anything good but harsh.
4. Middle managers in Nokia delivered results more than they promised earlier.
5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth.
选项:
答案
:
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问题 61: 7. — We could let some of the staff work from home.________________?
— That's a good idea.
选项:
•
A. Do you have any good ideas
•
B. What do you think of it
•
C. Is there anything else
答案
:
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问题 62: 8. — Is it possible for you to work out the plan tonight?
—__________
选项:
•
A. I'll do that.
•
B. I think so.
•
C. I'd love to.
答案
:
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问题 63: 9. The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.
选项:
•
A. these
•
B. those
•
C. which
答案
:
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问题 64: 10. It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.
选项:
•
A. that
•
B. /
•
C. which
答案
:
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问题 65: 11. 二、听力理解：听录音，选择最佳答案（共50分）。
请听录音： unit1tl.mp3
操作提示：通过下拉选项框，选择答案。
What kind of role is Melinda taking on for her job?
A. HR manager.
B. Project manager.
C. Project coordinator.
2. How long will Melinda be trained for her new role?
A. One month.
B. Half a month.
C. One year.
3. How often should Melinda report to the board on the progress of the project?
A. Once a month.
B. Twice a month.
C. Once a week.
4. What kind of contract can Melinda sign with outside contractors?
A. Permanent worker contract.
B. Standard temporary-worker contract.
C. Standard industry contract.
5. Which one does NOT belong to Melinda's responsibilities?
A. Formulate the industry standard of payment.
B. Manage and coordinate her project team.
C. Report the project progress to the board.
选项:
答案
:
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问题 66: 1. — Will you go on a picnic with us tomorrow?
—____________________.
选项:
•
A. Yes, but I'll have English classes
•
B. Sorry, I have an appointment with Dr. Brown
•
C. I'm afr
aid I have no idea
答案
:
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问题 67: 2. —How can you explain the latest situation?
—____________________,I know it is all my fault.
选项:
•
A. Sorry
•
B. Excuse me
•
C. I'm afraid
答案
:
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问题 68: 3. I think the primary ______factor is there's been so much absence lately.
选项:
•
A. contributing
•
B. causing
•
C. affecting
答案
:
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问题 69: 4. What you need to do is to keep things short and sweet, just the ______.
选项:
•
A. questions
•
B. topics
•
C. highlights
答案
:
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问题 70: 5. Who was ______ the meeting？
选项:
•
A. chairing
•
B. leading
•
C. charging
答案
:
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问题 71: 6. 二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.
Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we're going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we're going to a dance.” The reinforcements never arrived.
You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.
In a business, there are three main types of communication failure. Each has its own indicative signs.
•The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.
•The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.
•The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
操作提示：通过题目后的下拉选项框选择正确答案。
Confirming reception of the sent messages means .
A. the messages are sent to right receivers
B. the messages are correctly understood
C. the messages are correctly understood by right receivers
2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?
A. Conceiving.
B. Sending.
C. Receiving.
3. What is Chinese whispers?
A. Who whispers in Chinese.
B. A game to pass message around in a whisper.
C. Chinese people who don't normally talk very loudly.
4. Allocative failure does NOT happen when .
A. the right information goes to the right place
B. a company gathers false information
C. the correct information is not received by the right department or person
5. According to the passage, which of the following cases does NOT belong to human failure?
A. Decreasing creativity across departments.
B. Inadequate communication between departments.
C. Increasing customer complaints.
选项:
答案
:
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问题 72: 7. —How did your meeting go yesterday?
— ____________________actually, it was really frustrating.
选项:
•
A. Not so good
•
B. Very good
•
C. Nothing special
答案
:
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问题 73: 8. He's left now, but productivity hasn't ______that much.
选项:
•
A. carried on
•
B. caught up
•
C. picked up
答案
:
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问题 74: 9. If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.
选项:
•
A. has been suffering
•
B. is going to suffer
•
C. is suffering
答案
:
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问题 75: 10. When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”
选项:
•
A. was
•
B. had
•
C. have
答案
:
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问题 76: 11.
选项:
答案
:
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问题 77: 1. — Over-the-top? You mean…
— ____________
选项:
•
A. Well, sometimes your co-workers feel that you are too loud.
•
B. No, I don't.
•
C. Thanks a lot.
答案
:
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问题 78: 2. — I think I have made a great mistake.
— ____________
选项:
•
A. I don't think so. You really made an error.
•
B. I don't think so. It's really terrible.
•
C. I don't think so. It's not your fault.
答案
:
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问题 79: 3. Please ask the solicitor what his ________ would be to take the case to court.
选项:
•
A. fare
•
B. fee
•
C. salary
答案
:
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问题 80: 4. At a rough ________, we will take another four weeks to finish this plan.
选项:
•
A. estimate
•
B. value
•
C. account
答案
:
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问题 81: 5. They have come to the conclusion ________ this winter will be even colder than before.
选项:
•
A. that
•
B. for
•
C. which
答案
:
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问题 82: 6. 二、阅读理解：根据文章内容，判断正误（共50分）。
Performance Management and Performance Appraisal
Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.
Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:
●identifying the critical positions
●determining the most important competencies for those positions
●providing the education, training and feedback required by employees
●holding each person accountable for their results
The key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.
To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.
操作提示：正确选T，错误选F。
Performance management is a very important part of any quality human resource system.
2. The aim of performance management is to punish the unqualified employees.
3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.
4. Every enterprise can expect high performance from each employee.
5. “Performance management” is also called “performance appraisal”.
选项:
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发表于 2025-3-22 10:25:17
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