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北京开放大学_管理英语2作业答案
管理英语2学校: 北京开放大学
问题 1: 1. — Do you mind if I record your lecture?
— _________________. Go ahead.
选项:
A. Never mind
B. No, you’d better not
C. Not at all
答案: Not at all
问题 2: 2. －How’s your mother doing?
—_____________________.
选项:
A. She is very well
B. She is very kind
C. She is doing shopping now
答案: She is very well
问题 3: 3. —I’m terribly sorry that I’ve spilled some coffee on the table.
— _________________.
选项:
A. I don’t care
B. It doesn’t matter
C. Don’t be sorry
答案: It doesn’t matter
问题 4: 4. One day, our dreams will ____________ reality.
选项:
A. turn out
B. turn into
C. turn away
答案: turn into
问题 5: 5. More than 30 people ______ the position.
选项:
A. applied for
B. applied to
C. applied in
答案: applied for
问题 6: 6. 二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Good Communication Skills -Key to Any Success
1.Good communication skills are the key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered.
The steps for good communication skills:
Know what to say.
Understand clearly the purpose and intent of your message.
2. Know how to say.
Begin by making eye contact, which shows confidence. Then pay attention to your body language.
3. Listen.
After you’ve finished talking, you should stop, listen, and look for feedback and clues of comprehension.
4. Reach understanding.
To communicate well is to understand and be understood.
More Tips for Developing Good Communication Skills:
1. The better you are able to express yourself, the better your ability to communicate.
2. Practice your listening skills. Be considerate of other speakers by waiting until they are done before stating your views.
3. Learn to understand and appreciate different views by being open-minded. It will in turn, gain you more cooperation and understanding.
4. Avoid trying to communicate when in an emotional state. Take time to consider your position through before speaking.
When you take the time to develop good communication skills, it means you open yourself up to better relationships, more career opportunities, and increased self-confidence. Moreover, you reach higher levels of mutual understanding and cooperation while successfully attaining your goals.
1. A message must be understood, interpreted or delivered correctly with communication.
2. When you talk with others you can pay little attention to your body language.
3. The better you are able to understand others, the better your ability to communicate.
4. Before stating your opinions, you’d better let the speaker finish his or her talking first.
5. Don’t argue or debate with others if you feel angry or displeased.
选项:
答案: F
问题 7: 1. — Hi, Helen, I’ll have an interview tomorrow. I’m afraid I can’t make it.
—
选项:
A. Sure, you can. Take it easy.
B. I’m sorry to hear that.
C. That’s all right.
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问题 8: 2. —May I ask you why you left the former company？
—
选项:
A. Because I'm very co-operative and have good teamwork spirit.
B. Because I want to change my working environment and seek new challenges.
C. Because I have worked for two years with an American Company.
答案: 请关注公众号【雅宝知识库】查看答案
问题 9: 3. — ？
— I have worked for IBM for 3 years.
选项:
A. Do you like your work in IBM?
B. What is your working experience?
C. Why do you decide to leave IBM?
答案: 请关注公众号【雅宝知识库】查看答案
问题 10: 4. We should take the degree ________ account when we recruit a new secretary.
选项:
A. with
B. into
C. of
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问题 11: 5. Hiring a good employ may cost much money and time, _______, it can win much more for the company in future.
选项:
A. what’s more
B. at last
C. however
答案: 请关注公众号【雅宝知识库】查看答案
问题 12: 6. 二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
Stress around interviews is often influenced by our assumptions we make to ourselves about the process. Countering anxiety-provoking thoughts can help to lower levels of anxiety. “I just messed up that answer, and there’s no hope.” One poor answer normally does not knock a candidate out of consideration. An interview is like a test, getting an 85 or 90 might be good enough to get the job.
Visualizing success can improve performance and help ease anxiety. Always try imagining positive interactions with your interviewer, particularly in the hours just before your interview.
To some extent, relaxation techniques, such as progressive muscle relaxation or breathing exercises, can manage anxiety. If your anxiety around interview is excessive, you might consider seeing a doctor to develop effective countermeasures.
1.What often influences the stress around interviews according to the passage?
A. Interview process
B. Anxiety-provoking thoughts
C. Interviewers’ assumptions
2. Does one poor answer in an interview influence a candidate to get a job?
A. Yes.
B. No.
C. Not given.
3. Can imagining success help a candidate to lower levels of anxiety?
A. Yes.
B. No.
C. Not given.
4. How can we reduce our stress around interviews?
A. Breathe deeply
B. Meet friends
C. Have a big meal
5. When should we go to see a doctor according the author?
A. When we lose confidence in an interview.
B. When we find effective measures against anxiety round interview.
C. When we have too much stress around interview.
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 13: 1. —______________________
—It might be a good idea to read some simplified books first.
选项:
A. Have the books been sold out?
B. What is about this one?
C. What books would you recommend?
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问题 14: 2. —Any suggestions for the project?
—______________________
选项:
A. I need your advice on it.
B. I advise you to put more hands in this project.
C. Thanks for your suggestions.
答案: 请关注公众号【雅宝知识库】查看答案
问题 15: 3. —______________________
—Everything is going smoothly.
选项:
A. Is everything terrible?
B. What do you think of everything?
C. How is everything going?
答案: 请关注公众号【雅宝知识库】查看答案
问题 16: 4. Does his absence to your work?
选项:
A. make a difference
B. take all the credit
C. bring about
答案: 请关注公众号【雅宝知识库】查看答案
问题 17: 5. American young people would rather ______ advice from strangers.
选项:
A. get
B. getting
C. got
答案: 请关注公众号【雅宝知识库】查看答案
问题 18: 6. 二、翻译：从以下A、B、C三个选项中选出与英文最适合的中文翻译。
1.By the following week, when he’s on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it.
A. 直到跟着的那个星期，他一个人的时候，他感到对于自己需要做什么以及如何开始做非常清楚。
B. 到第二个星期，他一个人的时候，他感到对于自己需要做什么以及如何开始做有了一个很好的主意。
C. 到第二个星期，当他独立工作的时候，他感到对于自己需要做什么以及如何开始做非常清楚。
2. We can’t possibly get the work done by October.
A. 十月份前我们不可能做完这项工作。
B. 十月份前我们不可能做这项工作。
C. 十月份后我们不可能做完这项工作。
3. When you start a job,you must stick to it.
A. 一旦你开始了一件工作，你就得持之以恒。
B. 一旦你开始了一件工作，他就得紧跟着它。
C. 当你开始一件工作的时候，他就得认真做。
4. Will you be involved in opening the new office?
A. 你会加入新办公室吗？
B. 你会参与开设新办公室的工作吗？
C. 你会被卷入到新办公室的工作中吗？
5.They have disagreement on the plan of celebrating the founding of the community.
A. 他们对公司的成立资金都有不同意见。
B. 他们对庆祝公司成立的方案有异议。
C. 他们为了庆祝公司成立的方案而争吵。
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 19: 1. — Your plan is perfect and I believe that it will be a great success .
— ________________
选项:
A. Yes, it is.
B. Thank you very much.
C. I don’t think so.
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问题 20: 2. — What kind of event are you going to plan?
—
选项:
A. I am a student.
B. A birthday party for my brother.
C. I really love it.
答案: 请关注公众号【雅宝知识库】查看答案
问题 21: 3. — Let’s make plan first for our events, shall we?.
— ________________
选项:
A. Yes, we do.
B. OK, let’s do it.
C. I’d like to.
答案: 请关注公众号【雅宝知识库】查看答案
问题 22: 4. Are you familiar ______the saying, “it’s not what you know, but who you know”? In event planning, networking is key!
选项:
A. with
B. to
C. in
答案: 请关注公众号【雅宝知识库】查看答案
问题 23: 5. ______ the feedback is very helpful for planning future meetings and events.
选项:
A. Get
B. Getting
C. To get
答案: 请关注公众号【雅宝知识库】查看答案
问题 24: 6. 二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
Successful events don't just happen - they're the result of . The the event, the bigger the plan. Just because Christian events are usually run by volunteers doesn't mean you can get away with less planning. The more effort you put in beforehand, the more successful your event will be.Here are the key issues you need to think about when planning your event.
Choose an event people want to come to.You don't want people coming to your event just because they're supporting their church. You want them to come because they want to be there, because the event is so compelling they can't afford to it. it's a concert or teaching event, a visiting speaker or a drama production, make sure the content will the people you expect to be there...............
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 25: 1. — Thank you very much for answering our questions. It really helps our market research a lot.
— ________________
选项:
A. I am sorry to hear that.
B. It’s my pleasure.
C. I don’t think so.
答案: 请关注公众号【雅宝知识库】查看答案
问题 26: 2. — What’s your view on our questionnaire?
— ________________
选项:
A. I’d like to go there.
B. With my pleasure.
C. First of all .We’d better change our question order.
答案: 请关注公众号【雅宝知识库】查看答案
问题 27: 3. — ?
—Twice a week.
选项:
A. How often do you use our company’s product
B. When did you buy our products
C. What did you buy in our company
答案: 请关注公众号【雅宝知识库】查看答案
问题 28: 4. I’d like to_______ that the staff member who served me didn’t really seem to know what he was doing.
选项:
A. point out
B. point at
C. point in
答案: 请关注公众号【雅宝知识库】查看答案
问题 29: 5. Customers ______ refuse to filling the questionnaire are not permitted to buy the product.
选项:
A. what
B. which
C. Who
答案: 请关注公众号【雅宝知识库】查看答案
问题 30: 6. 二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
The Qualities of a Good Questionnaire
It should be noted that one does not start by questions. Firstly.we have to decide 'what are the things one needs to know from the respondent in order to meet the survey's objectives?' ，we should decide the target respondents.At the outset, the researcher must define the population about which he/she wishes to generalise from the sample data to be collected.Thirdly,we have to decide the question contents.opening questions should be general and easy to answer so that the respondents have the patience to finish next.and then we can offer some specific questions get more data from the respondents. .we couldn’t ignore the physical appearance of our questionnaires.If our questionnaires look like a mess.People would not be willing to us answer our questions....
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 31: 1. — I am sorry. Now what were we talking about?
— .
选项:
A. Never mind
B. I don’t remember, either
C. You were saying that you used to be a teacher
答案: 请关注公众号【雅宝知识库】查看答案
问题 32: 2. — What do you think of your mother’s advice?
— .
选项:
A. It doesn’t fit us, actually
B. No, I don’t believe it
C. I don’t believe in her
答案: 请关注公众号【雅宝知识库】查看答案
问题 33: 3. — How do you like living in Beijing?
— .
选项:
A. It’s different from living in America
B. I have no idea
C. I love it. Beijing is such a beautiful city
答案: 请关注公众号【雅宝知识库】查看答案
问题 34: 4. They have learned about ______ in recent years.
选项:
A. several hundreds English words
B. hundreds of English words
C. hundred of English words
答案: 请关注公众号【雅宝知识库】查看答案
问题 35: 5. Look! __________.
选项:
A. Here are the bus comes
B. Here comes the bus
C. The bus here come
答案: 请关注公众号【雅宝知识库】查看答案
问题 36: 6. 二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Xiaoyan,
I thought you’d like to know what has happened to your report about improving the website.
Last week I had a meeting with the designers. I gave them a copy of your report and I told them that we needed to have the website redesigned.
-- I’ve had the first page simplified.
-- I have asked them to make the icons large.
-- The colours are now different too.
-- There are more functions, as you suggested, so that customers will be able to transfer funds to an account in another bank.
I’m going to make a presentation about these changes at the Paris, conference and would like to talk to you about that. There are some things I can do myself, but I would like your help with some technical aspects. I must get some slides made too, and would like your opinion about them.
Have you got time for a coffee on either Wednesday or Thursday morning?
David
1.David had a meeting with the designers yesterday.
2. David had made the icons larger.
3. The speed of access has been made quicker.
4. David is going to make a presentation in Paris.
5. David would like some help from Xiaoyan.
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 37: 1. —Why do you look unhappy. What’s the matter?
— .
选项:
A. I’m satisfied with the good performance of the radio I’ve just bought.
B. I’m glad to have bought this radio at such a price.
C. I’m rather disappointed with the poor quality of the radio I’ve just bought.
答案: 请关注公众号【雅宝知识库】查看答案
问题 38: 2. —Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant?
—Waiter:
选项:
A. I’m really sorry about that.
B. I don’t think it’s hard.
C. You’ll get it next time.
答案: 请关注公众号【雅宝知识库】查看答案
问题 39: 3. —
— Neither do I. Look at our community, it is such a mess.
选项:
A. Our service center don’t offer much help for us.
B. I really don’t think our service center is satisfying.
C. I’m slightly satisfied with our service center.
答案: 请关注公众号【雅宝知识库】查看答案
问题 40: 4. We are under ______ to finish the task within such limited time.
选项:
A. line
B. pressure
C. expectation
答案: 请关注公众号【雅宝知识库】查看答案
问题 41: 5. The more information you can get, in your field.
选项:
A. the more competitive will you be
B. you will be the more competitive
C. the more competitive you will be
答案: 请关注公众号【雅宝知识库】查看答案
问题 42: 6. 二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。
Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.
1.Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.
2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.
3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.
5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.
You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.
1. Hotel customers and hotel staff think the same about breakfast.
2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.
3. It’s not necessary to know about the customers’ needs and preferences.
4. Questionnaires are useful in getting feedback from customers.
5. Front-line staff have nothing to do with improving customer service.
选项:
答案: 请关注公众号【雅宝知识库】查看答案
问题 43: 1. — ?
—It will take at least two weeks.
选项:
A. How soon will you finish our annual report
B. When will you finish our annual report
C. How long have you finished our annual report
答案: 请关注公众号【雅宝知识库】查看答案
问题 44: 2. —Would you mind answering some questions about your annual report?
— ________.
选项:
A. Yes, with great pleasure
B. No, I’m afraid I can’t make it
C. No, as long as it doesn’t take long
答案: 请关注公众号【雅宝知识库】查看答案
问题 45: 3. — ?
— It costs us ten thousand dollars.
选项:
A. How many does the printing of the annual report cost
B. What does the printing of the annual report make
C. How much does the printing of the annual report cost
答案: 请关注公众号【雅宝知识库】查看答案
问题 46: 4. The new year is just _________.
选项:
A. in corner
B. around the corner
C. outside the corner
答案: 请关注公众号【雅宝知识库】查看答案
问题 47: 5. The investor should be aware of the limitations of the financial statement analysis ____ the annual report.
选项:
A. based on
B. basing on
C. base on
答案: 请关注公众号【雅宝知识库】查看答案
问题 48: 6. 二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
An annual report provides information about an organization. People read annual reports in different ways. Some even to start at the back and work their way to the beginning. It makes difference how you read them as long as you get the essential points of the business and its financial condition.
However, there is a good way to solve these reports that is most efficient and most effective. You can’t possibly go any further in your research knowing what the company does! How can you insure that you have understood the report? Just ask yourself if you understand what the company does and who its customers are.
选项:
答案: 请关注公众号【雅宝知识库】查看答案 |
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