Unit 7 形考成绩_单元自测7(10分)0
Unit 7 形考成绩_单元自测7(10分)0
试卷总分:100 得分:100
一、选择填空,从每题选项中选出一个能填入空白处的最佳选项(每题10分)。
1. —________________ about it now?
—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
A. What's the plan
B. What's be doing
C. What's being done
答案:
2.— I'd like to take a look first at those structural support beams that were going to be put in place on the second floor.
—____________, here's your jacket and helmet, and you'd better put on these boots as well – it's our site policy.
A. Good
B. You're welcome
C. Certainly
答案:
3.Proper controls that should ________________ developed as part of routine safety procedures were not in place.
A. has been
B. have been
C. be
答案:
4.Our new school building is __________ construction.
A. under
B. in
C. having
答案:
5.Unluckily, some Quality Management System failures _____________ headlines.
A. do make
B. does make
C. do not make
答案:
6.二、完型填空(每空10分)。
操作提示:通过题目中的下拉选项框选择恰当的词语补全填空。
Total Quality Management (TQM)
Total Quality Management (TQM) is a and structured approach to organizational management that seeks to improve the quality of products and services ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management the customer's point of view.
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B. comprehensive
C. comprehension
答案:
(2).
A. with
B. through
C. in
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(3).
A. or
B. and
C. as一网一平台答案
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(4).
A. among
B. besides
C. including国开形成性考核答案
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A. from
B. to
C. at国开形成性考核答案
答案: |