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20240428汽车专业英语（本）试卷-05
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一 、判断题
1. If the two insurance companies disagree as to who was at fault, your claim may go to arbitration.
A. √
B. ×
答案：A
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2. The electrical system covers many aspects such as lighting, wipers and instrumentation.
A. √
B. ×
答案：A
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3. Your insurance company will interview you about the incident and, in many cases, inspect the damage to your vehicle.，我们的目标是要做全覆盖、全正确的答案搜索服务。
A. √
B. ×
答案：A
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4. Ensure that the vehicle’s specification completely matches my customer’s order as soon as the vehicle arrives.
A. √
B. ×
答案：A
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5. Used car appraisal is necessary when consumers want to trade-in their vehicle or sell it privately.
A. √
B. ×
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6. If you are curious about the going price for a certain used vehicle, you should consider a used auto value calculator.
A. √
B. ×
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7. Examples of ‘Personalized’ in action include “Taking action to ensure that everything is available for a scheduled service or repair”.
A. √
B. ×
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8. Always dispose of engine oil properly.
A. √
B. ×
答案：关注【】，对话框内发送试题，获得答案。，我们的目标是要做全覆盖、全正确的答案搜索服务。
9. Never use tools or equipment for any purpose other than that for which they were designed.
A. √
B. ×
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10. The vehicle presentation and demonstration is one of the most influential stages in the sales process.
A. √
B. ×
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11. If an accident involved another car, get that driver’s and/or vehicle owner’s insurance information.
A. √
B. ×
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12. Carbon monoxide (CO) is a non-toxic gas, but it contributes to acidification of oceans and is one of the most important greenhouse gases.
A. √
B. ×
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13. Many customers will have a vehicle that they wish to part-exchange.
A. √
B. ×
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14. Obviously, no buyer journey is complete without considering the price tag involved.
A. √
B. ×
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15. The automobile industry has seen some major changes over the past decade.
A. √
B. ×
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16. Failure to perform maintenance promptly and in accordance with the vehicle manufacturer’s specified service intervals will not invalidate warranty coverage on the parts affected.
A. √
B. ×
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17. Your adjuster may request that you take your car to one of your car insurance company’s approved body shops for an estimate.
A. √
B. ×
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18. A variable flow oil pump provides a lubrication system with the ability to vary the volume output according to engine load and speed.
A. √
B. ×
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19. Although each of the Strategy Based Diagnosis steps is numbered, you are required to complete every step in order to successfully diagnose a customer concern.
A. √
B. ×
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20. The basic idea of an electric motor is really simple: you supply an electrical energy source and the internal components of the electric motor convert the mechanical force to electricity.
A. √
B. ×
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二 、单选题
1. An auto inspection is usually required by law to ensure that the vehicles on the road are ____________ for people and for the environment.
A. unsafe
B. bad
C. safe
D. quick
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2. Particulate matter (PM) is partly burnt fuel associated mainly with ________ engines, and is also formed by the reaction between other pollutants.
A. produced
B. design
C. greenhouse
D. diesel
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3. Customers need to be sure that the vehicle _______ their needs and expectations.
A. install
B. critical
C. matches
D. process
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4. What is NCAP also called?
A. 7-Star Safety Ratings System
B. 3-Star Safety Ratings System
C. 1-Star Safety Ratings System
D. 5-Star Safety Ratings System
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5. When referring to vehicle data, always ensure that the most up to date information for the specific vehicle is ________.
A. obtained
B. nothing国开一网一平台
C. assemble
D. essential
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6. What type of e-commerce encompasses all electronic transactions of goods or services conducted between consumers?
A. Business-to-Business
B. Business-to-Consumer
C. Consumer-to-Business，我们的目标是要做全覆盖、全正确的答案搜索服务。
D. Consumer-to-Consumer
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7. A ________ may be necessary to establish the complaint.
A. goal
B. road test
C. repair
D. buy
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8. What does DTC stand for?
A. goal code
B. diagnostic trouble code
C. repair code
D. buy code
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9. Passengers insurance covers all passengers and is purchased _________ the number of car seats.
A. car
B. according to
C. buy
D. damage，我们的目标是要做全覆盖、全正确的答案搜索服务。
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10. After you file your claim, who will be assigned to your case?
A. a driver
B. a car
C. a policeman
D. a claims adjustor
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11. What does B2C stand for?
A. Business-to-Business
B. Business-to-Consumer
C. Consumer-to-Consumer，我们的目标是要做全覆盖、全正确的答案搜索服务。
D. Business-to-Busy
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12. We recommend that the tires, including the spare tire, if the vehicle has one, be inspected for signs of wear or damage _________ once a month.
A. installed
B. controlled国开一网一平台
C. assembled
D. at least
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13. Always follow the specific procedures; this will ____ time and expense, and avoid any damage to components.
A. removal
B. can
C. save
D. processed
答案：关注【】，对话框内发送试题，获得答案。国开一网一平台
14. Even with the side blind zone alert system, the driver _____check carefully for objects outside of the reporting zone (e.g. a fast approaching vehicle) before changing lanes.
A. cancel
B. don’t
C. saw
D. must
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15. You should have an objective third-party browse your site. Which of the following is not the reason for this?
A. You know your business; others do not.
B. Have someone navigate your site so you can see it through their eyes.
C. If you can see your site the way your customer does, your site will be more effective.
D. You wish to submit a claim.
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16. If your claim includes medical expenses from injuries from the accident, your claims adjuster will need to _____ evidence of your medical bills.
A. see
B. buy
C. cover
D. pay
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三 、多选题
1. Please explain the meaning of "prospecting" in Chinese.
A. 服务
B. 寻找客户
C. 客户
D. 寻找有望客户
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2. Please explain the meaning of "steering gear" in Chinese.
A. 内燃机
B. 转向器
C. 底架
D. 转向机
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四 、简答题（单选题）
1. Please translate the following English sentence into Chinese: Transactions now take only minutes, rather than the hours included in physically getting to the stores.
A. 现在，完成交易仅需要几分钟，而无须花费数小时前往店铺。
B. 现在，完成交易仅需要几分钟，而且能够比以往进行更多的比较。
C. 现在，完成交易需要几小时，无须前往店铺。
D. 现在，店铺就在附近，花费几分钟就可以到达。
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上一篇：【国开搜题】国家开放大学 一网一平台20240428汽车专业英语（本）试卷06期末考试押题试卷与答案下一篇：【国开搜题】国家开放大学 一网一平台20240428汽车专业英语（本）试卷04期末考试押题试卷与答案
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发表于 2024-10-12 05:21:20
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