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单元自测7(形考占比10%)答卷
单元自测7(形考占比10%)答卷
单元自测7(形考占比10%)
试卷总分:100 得分:100
一、选择填空,从每题选项中选出一个能填入空白处的最佳选项(每题10分)。
1. — How is everything going?
— ________________, we've been quite busy this month and there's been quite a lot of progress since the last inspection.
A. You can just look
B. As you can see
C. Please just look around
答案:
2.—________________ about it now?国开形成性考核答案
—Every time a customer has complained we've followed our store policy and offered them an exchange or a full refund.
A. What's the plan
B. What's be doing
C. What's being done
答案:
3.Unluckily, some Quality Management System failures _____________ headlines.
A. do make
B. does make
C. do not make
答案:
4.Then the situation _____________ worse by human error because of the lack of proper training.
A. was
B. was made
C. has became
答案:
5.Proper controls that should ________________ developed as part of routine safety procedures were not in place.
A. has been
B. have been
C. be
答案:
6.二、听力理解
听对话录音,根据对话内容,找出“Column A”中的各方是如何应对产品质量问题的(每题10分)。
音频
,我们的目标是要做全覆盖、全正确的答案搜索服务。
操作提示:通过下拉框选择题目的正确答案。
Column AColumn B Customers 1 2. The store 2 3. The purchasing department 3 4. The manager 4 5. Frank 5
(1).__1__
A. Trying to understand and solve the problem
B. Talking to the supplier国开形成性考核答案
C. Making complaints to the store
D. Offering customers an exchange or a full refund
E. Reporting the quality problem to the manager
答案:
(2).__2__
A. Trying to understand and solve the problem
B. Talking to the supplier
C. Making complaints to the store
D. Offering customers an exchange or a full refund
E. Reporting the quality problem to the manager
答案:
(3).__3__
A. Trying to understand and solve the problem
B. Talking to the supplier
C. Making complaints to the store
D. Offering customers an exchange or a full refund
E. Reporting the quality problem to the manager
答案:
(4).__4__
A. Trying to understand and solve the problem
B. Talking to the supplier
C. Making complaints to the store
D. Offering customers an exchange or a full refund
E. Reporting the quality problem to the manager
答案:
(5).__5__
A. Trying to understand and solve the problem
B. Talking to the supplier
C. Making complaints to the store
D. Offering customers an exchange or a full refund
E. Reporting the quality problem to the manager
答案:,我们的目标是要做全覆盖、全正确的答案搜索服务。 |
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