【国开搜题】国家开放大学 一网一平台20240428汽车专业英语（本）试卷10期末考试押题试卷与答案

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20240428汽车专业英语（本）试卷-10
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一 、判断题
1. If you are curious about the going price for a certain used vehicle, you should consider a used auto value calculator.
A. √
B. ×
答案：A
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2. Personal injury protection typically does apply to vehicle damage.
A. √
B. ×
答案：B
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3. Failure to follow correct procedures absolutely does not result in major component failure.
A. √
B. ×
答案：B
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4. Internal combustion engine vehicles use electricity stored in a battery pack to power an electric motor and turn the wheels.
A. √
B. ×
答案：B
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5. Using a used auto value calculator can be a simple, yet rewarding process.
A. √
B. ×
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6. If you feel the car and the tires pulling left or right, this could be bad alignment.
A. √
B. ×
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7. Examples of ‘Personalized’ in action include “Taking action to ensure that everything is available for a scheduled service or repair”.
A. √
B. ×
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8. Each NCAP organization sets different priorities based on regional needs and the most common types of accidents there.
A. √
B. ×
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9. A high number of stars shows not only that the test result was good, but also that safety equipment on the tested model is readily available to all consumers in Europe.
A. √
B. ×
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10. A telematics system can also flash a car’s lights and sound the horn in a crowded parking lot to help you find it.
A. √
B. ×
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11. The engine is the vehicle’s power unit and provides the energy to move the vehicle.
A. √
B. ×
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12. The vehicle presentation and demonstration is one of the most influential stages in the sales process.
A. √
B. ×
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13. Certain steps are common to most claims’ investigations.
A. √
B. ×国开一网一平台
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14. The torque converter is the coupling element between the engine and the throttle.
A. √
B. ×
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15. Consumers can get a good idea what their used vehicle is worth by checking out other comparable used cars listed for sale at independent websites.
A. √
B. ×
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16. The automobile industry has seen some major changes over the past decade.
A. √
B. ×
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17. An auto inspection is usually required by law to ensure that the vehicles on the road are safe for people and for the environment.
A. √
B. ×
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18. With an in-depth knowledge of your customer’s needs and wants you will know which vehicle to present to the customer and how to sell its features to match the customer’s requirements.
A. √
B. ×
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19. The making the offer stage is critical in determining whether or not the customer will buy from you, and whether or not the customer’s business is worth having.
A. √
B. ×
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20. The auto insurance premium must be quoted as an annual premium.
A. √
B. ×
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二 、单选题
1. What does C2A stand for?
A. Business-to-Business
B. Consumer-to-Administration
C. Consumer-to-Consumer
D. Consumer-to-Business
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2. Which component is used to convert DC electricity from the battery to an AC electricity source that the motor requires?
A. shaft
B. motor
C. inverter
D. engine
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3. Then the objective of your prospecting activity is to secure an appointment to ________ with the next stage of the sales process.
A. first
B. now
C. continue
D. aim
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4. Dropping electrical or electronic equipment can cause internal ______ which cannot be detected without carrying out a test procedure.
A. parts
B. damage
C. assembly
D. process
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5. What is the aim of prospecting?
A. Prospecting is the first step of the sales process.
B. Prospecting ends when you know that there is a sales opportunity to follow up.
C. If you are taking the initiative to contact prospective customers, they will expect you to have something to offer them to their benefit.
D. The aim of prospecting is to identify customers who are at the start of the buying process.
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6. What type of suspension system is commonly used in modern vehicles?
A. dependent suspension
B. independent suspension
C. auto suspension
D. manual suspension
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7. When ____________ any major repairs preparation of the working area is of a major consideration.
A. useless
B. nothing
C. carrying out
D. essential
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8. What is the Chinese meaning of “follow-up”?
A. 交易
B. 置换
C. 跟进
D. 客户
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9. What is the Chinese meaning of “Customer First Principles”?
A. 客户至上原则
B. 客户原则
C. 客户之声
D. 规格规范
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10. Buying more types of coverage or higher amounts of coverage will ______ your premium.
A. increase
B. lower
C. remove
D. install
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11. Proper maintenance may help ______ the value you receive when you sell your vehicle.
A. buy
B. bring
C. installed
D. increase
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12. In addition, drivers can push a _______ to request emergency services for events ranging from severe weather to a critical medical condition.
A. vehicle
B. button
C. charger
D. car
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13. What does PIP stand for?
A. Pedestrian Injury Prevent
B. Pedestrian Injury Protection
C. Personal in Protection
D. Personal Injury Protection
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14. There are 3 different types of battery used by electric vehicle manufacturers. Which of the following types of batteries is not one of these three?
A. Pouch Cells
B. Prismatic Cells
C. Cylindrical (18650)
D. Lead-acid batteries
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15. _________________ e-commerce encompasses all electronic transactions of goods or services conducted between companies.
A. Business-to-Business
B. Business-to-Consumer，我们的目标是要做全覆盖、全正确的答案搜索服务。
C. Consumer-to-Business
D. Consumer-to-Consumer
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16. If your claim includes medical expenses from injuries from the accident, your claims adjuster will need to _____ evidence of your medical bills.
A. see
B. buy
C. cover
D. pay
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三 、多选题
1. Please explain the meaning of "deductible" in Chinese.
A. 扣除（部分）
B. 自付额
C. 免赔额
D. 大旅行箱
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2. Please explain the meaning of "driver’s license" in Chinese.
A. 驾驶证
B. 驾驶员
C. 驾驶执照
D. 汽车驾驶执照
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四 、简答题（单选题）
1. Please translate the following English sentence into Chinese: The aim of this stage is to maintain and strengthen your relationship with your customer.
A. 此阶段的目的是维持并降低您与客户的关系。
B. 此阶段的目的是维持并增进您与厂家的关系。
C. 此阶段的目的是维持并增进您与客户的交易。
D. 此阶段的目的是维持并增进您与客户的关系。
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