24秋国开电大春管理英语2单元自测7（10分）答卷参考答案

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单元自测7（10分）答卷
单元自测7（10分）一网一平台答案国开形成性考核答案
试卷总分:100  得分:100

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

1. — ???????????????????????
— Neither do I. Look at our community, it is such a mess.
A. Our service center don’t offer much help for us.
B. I?really don’t think our service center is satisfying.
C. I’m slightly satisfied with our service center.
答案:

2.—Hello, is that service center? The elevator of our apartment doesn’t work.

—? ? ? ? ? ? ? ? ? ? ?
A. Oh, I?don’t know what’s wrong with it.国开形成性考核答案
B. Sorry, I’ll have it checked out at once.
C. Ok, I?see.
答案:

3.—??????????????????????

—That’s great!?
A. What are you going to eat at the Mexican restaurant
B. When are you going to dinner at the Mexican restaurant，我们的目标是要做全覆盖、全正确的答案搜索服务。
C. How about going to dinner at the Mexican restaurant tonight
答案:

4.We ?????????it very much that you’ve come to give us a timely ride. Otherwise we would miss the train.
A. appreciate
B. expect
C. promise
答案:
5.It is only by agreeing with their view point and ?????????that you will resolve the situation and send the customer away happy.?
A. suggesting a possible solution
B. suggest a possible solution
C. suggested a possible solution
答案:
，我们的目标是要做全覆盖、全正确的答案搜索服务。
6.二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。

Imagine this situation: you have bought a faulty item from a shop and you take    1    back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you,    2    makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULT: This will do you no    3    , like getting any compensation, or even a refund. If you go directly to the first person you see within the organization you are complaining about, you may be wasting your time    4    they may be powerless to take any action or provide you    5    a solution. So the important lesson to be learnt is to make sure firstly that you are speaking to the relevant person, the one who has the authority to make decisions.
(1).__1__
A. them
B. it
C. him
答案:
(2).__2__
A. which
B. it
C. that
答案:
(3).__3__国开形成性考核答案
A. comments
B. interests
C. favours
答案:
(4).__4__
A. as
B. if，我们的目标是要做全覆盖、全正确的答案搜索服务。
C. when
答案:
(5).__5__
A. to
B. with
C. for
答案: